Service and Maintenance Contracts

MaintenanceHigh Security Group Service and Maintenance Contract is a cost effective way of managing your maintenance visits on your fire alarm system, and gives you peace of mind that your equipment will work when it is needed most – in the event of a fire.

INCLUDED IN HIGH SECURITY GROUP MULTI DISCIPLINED MAINTENANCE SERVICE CONTRACTS:

• Support from our 24 hour customer service centre
• Availability of our engineers 24 hours a day, 365 days a year
• Routine Inspections (in accordance with British Standards)
• Minor adjustments during inspection (in accordance with British Standards)
• 12 monthly warranty for additional fitted equipment
• Engineer call out charges (except when system has been damaged by users or call out is due to customer mis-operation)
• 4 hour response to all emergency call outs subject to contract
• False Alarm Management and advice against the latest standards

EMERGENCY LIGHTING

High Security Group Multi disciplined Maintenance services Fire can also include your emergency lighting in to your fire alarm maintenance contract, and will maintain systems in accordance with BS 5266-1:1999

WHY DO I NEED A SERVICE CONTRACT?

Peace of Mind
You depend on your fire detection and alarm systems to provide the earliest possible warning of a fire for your staff and visitors. It has been installed to protect life, as well as property and will, when required, be expected to operate correctly in an emergency. So it makes sense that your fire alarm system is kept in optimum condition, with 24 hour emergency cover that you can always count on if it is needed.

Save Money
Regular servicing will also ensure the maximum component life and result in lower system downtime. You will also save money by avoiding non-contracted hourly rates.

Compliance
With British Standards, Fire Legislation and your insurance company requirements.

Minimise False Alarms
Reduce the risk of false alarms, which can save money and business disruption, as well as protecting your response levels from the emergency service, who may not attend your premises if you have a high number of false alarms (see CFOA Policy)

WHY A HIGH SECURITY GROUP MULTI DISCIPLINED MAINTENANCE SERVICES SERVICE & MAINTENANCE CONTRACT?

Fast response
High Security Group Multi disciplined Maintenance services Fire operates a nationwide network of over 100 fire alarm service engineers, providing maintenance and emergency repairs 24 hours a day, 365 days a year.

Effective response
Minimum disruption and hassle with a wide range of spares on board so that we can fix your system on the first visit

Highly-trained experienced engineers
High Security Group Multi disciplined Maintenance services are committed to supporting our engineers with the highest standards of training throughout their career with High Security Group Multi disciplined Maintenance services

Quality of Service
All works are carried out in strict accordance with the relevant British Standards.

Choice of contracts to suit your needs
Standard and Comprehensive

Flexibility
High Security Group Multi disciplined Maintenance services Fire Engineers are trained to service a wide range of systems regardless of the manufacturer or original installer, so even if you have a mixed environment of fire alarms across your property estate, you only need one maintenance company.